Japanese auction & online shopping site【Worldmart】

WORLDMART

Welcome to Worldmart.

Information

08/04/2020

【Notice of holiday】

Thanks for shopping at our store.
We are sorry that we are closed Aug 8 2020 ~ Aug 10 2020/ Aug 13 2020 ~ Aug 16 2020. Also, we will start shipping and contacting by Aug 17 2020. It might be takes time to contact with us but we hope your understanding and thanks a lot for that.

07/20/2020

Notification of Yahoo shopping recovery.

Thank you for using Worldmat. We will report that the problem has been recovered as follows.
Date/Time Recovery Time: 3:53 on July 13th
We apologize for any inconvenience caused. We will continue to make every effort to provide the services that you require. Thank you for your continued support.

06/30/2020

【Important】Temporary suspension of international mail ”EMS”

Thank you for shopping at Worldmart. We will suspend the acceptance of the following international mail items (EMS etc.) Please note the following:Only DHL can be shipped. Then the shipping cost will be higher than the international mail by Japan Post. Japan Post, in cooperation with airlines and US postal services, has made every possible effort to ensure prompt delivery. However, due to the drastic reduction in the carrying capacity of the aircraft due to the reduction of flights and suspension of operations, it became impossible to ship some international mail destined for the United States. We are sorry for the inconvenience and thank you very much for your time and kind support. Best regards

JAPAN POST NEWS
https://www.post.japanpost.jp/int/information/index_en.html

04/23/2020

Notification by Japan Post of delay in delivery of international mail from Japan and also delay in the updating information.

Thank you for shopping at Worldmart. We would like to inform you that there was a notification from each postal service through the Universal Postal Union (UPU) due to the spread of new coronavirus infection.
Delivery may be delayed in countries / regions not listed below due to worldwide flight reductions. It is subject to change depending on the future situation.
We are sorry for the inconvenience and thank you very much for your time and kind support.
Best regards

Regard to the handling status of mail for each country / region
https://www.post.japanpost.jp/int/information/2020/0409_01_en.html

04/13/2020

Temporary suspension of acceptance and delivery delays of mail items destined to various countries/territories.

Thank you for always using our services.
The novel coronavirus pandemic has caused many countries/territories to take measures such as stopping acceptance of inbound postal items as well as considerable suspension and reduction of flights from/to Japan. Accordingly, transportation performance has significantly declined. Significant shipping delays have occurred in main area.
Thank you very much for your understanding and we hope the item arrives safely and promptly.
Kind regards

[Delivery status]Please check here.

03/09/2020

Notice of 3D Secure (Credit Card Identity Authentication Service) Introduction

What is 3D Secure?
3D Secure is an identity authentication service recommended by VISA, Mastercard, JCB and AMEX in order to enable customers to use credit card payments more securely over the Internet. Although the name is different for each brand, it is collectively called "3D Secure".

How to set 3D Secure
Customers can easily use 3D Secure for free. Call the credit card company on the back of your credit card and tell them that you want to set up 3D Secure. The customer service of each card company will tell you carefully.

06/04/2018

Refund fee for your own coin is free

Refund fee for the remaining coin after purchasing is free.
For those who would like to get a refund, please click of a button "apply for refund the coin"from the login account. Please note that we will not accept a refund the coin we gave.We refund in the same way the customer charged the coin. Note, Handling fees will be not charged, but the returned coin might be slightly different from the total amount of refund for the reason that our company should not take liability for anything like a charge of a purchased article using a credit card, bank charge and the status of the exchange rate.

05/15/2018

Where to buy Japanese products.

To meet many customers's request, our company offers the kind of service like merchandise purchase and backorder which do not stock at Yahoo! Shopping and Rakuten Ichiba. Please make inquiries using the contact form in the case you are looking for something which is for enthusiasts and not able to find at Yahoo! Shopping and Rakuten Ichiba.

01/18/2019

【Request to Members】About the mistake of registered e-mail address

Thank you for using Worldmart.
Please check the registration e-mail address.Mistakes in registered e-mail addresses are increasing.
Please login to Worldmart and check the account page from My page.
Also, if the order does not advance, there is a possibility that the e-mail is wrong. In that case please contact this e-mail.
info@worldmart-tokyo.com
Thank you.